Debt Collection
Leaders in Debt Recovery Collection of debt is offered on a “No success, No fee” basis.
The Debt Collections Litigation
Through our partner network/panel of attorney firms, we provide litigation services to certain profile of delinquent accounts. Our system has the ability to flag such accounts into a specific follow-up queue. Through our CPA file capability, we are able to report the accounts to various credit bureaus. Through our relationships with various legal firms, we are able to drive legal collections. The key aspects of this entail the following:
DEBT COLLECTION
- Batho Pele Legal Services (Pty) Ltd is an established versatile Firm dedicated to fulfilling both existing and future Clients requirements.
Batho Pele Legal Services (Pty) Ltd, primarily as a Legal / Credit Management organisation focussed on Debt Collection incorporating Legal and modern debt collection processes, systems and strategies to maximise overdue debt recovery on behalf of our clients.
From our inception debt collection was, and still is the main area that we specialise in. Our focussed approach combined with offering our clients individually customised solutions to their debt recovery requirements, has allowed us to grow. We have also successfully added a Managed Services Contact Centre offering operating 24/7/365 to our suite of services.
Our Litigation department consists of 3 attorneys and 2 candidate attorneys who, together, offer a vast collective experience in various aspects of Commercial Law and Commercial Litigation, and bring that expertise to bear on your behalf. - At Batho Pele Legal Services (Pty) Ltd, we understand that the only way for our firm to differentiate itself from the rest is through impeccable customer service. That is why we pride ourselves on concept, that Batho Pele Legal Services (Pty) Ltd has a diverse team that understands client’s needs.
Swift action against recalcitrant debtors is no more than prudent practice. While this is handled in house, the assistance Attorneys trained and skilled in the legal aspects of Debt Collection, Liquidation and Insolvency is a vital adjunct to the process. - Enhanced professionalism and increased customer satisfaction with our flexible and affordable communication solutions catered specifically to your business. Communication and interaction with customers can prove to be a prime differentiator. Batho Pele Legal Services (Pty) Ltd interaction with your clients is focused on maintaining and improving customer expectations and reinforcing your brand perception. We believe that a positive experience can encourage brand attachment, trust, and loyalty among customers. We strive for a personalised and proactive customer experience.
- DEVELOPING EMPOWERED, CONFIDENT, PASSIONATE BRAND ENTHUSIASTS
To ensure that high standards are achieved, we ensure each Call Centre Agent is fully and properly trained, and assessed in terms of both quality and service requirements. Agent monitoring and coaching are practiced on a daily, ongoing basis to ensure client goals and KPIs are being met.
